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CUSTOMER SERVICE, certificatIONS,
MEMBERSHIPS AND affiliations
Murray Corporation is certified to ISO 9001:2000, the
International Quality Standard. All operations and products
at Murray are subjected to the controls and specifications
of our Quality Management System, assuring our customers
of consistent high-quality product, excellent line fill, and
on-time delivery.
Murray Operations Covered by ISO 9001:2000
Sales and Quotations, Customer Service, Order Entry,
Engineering and Design, Purchasing and Material Management,
Manufacturing, Shipping/Receiving.
Memberships and Affiliations
APRA
— Automotive Parts Rebuilders Association
ASTM
— American Society for Testing and Materials
CSA
— Canadian Standards Association
Green Mechanical Council
IA
— Irrigation Association
IBDEA
— International Beverage Dispensing Equipment Association
KEMA
— ISO Registrar
NAHAD
— National Association of Hose and Accessories Distributors
NSF INTERNATIONAL
RoHS Compliant
SAE
— Society of Automotive Engineers
“LIMITED WARRANTY: Murray Corporation (“the Company”) warrants each product against defects in material and workmanship for a period of one year from the date of original shipment. In the event
of such defects within the warranty period, the Company will, at its option, replace or recondition the product without charge. This shall constitute the exclusive remedy for breach of warranty, and
the Company shall not be responsible for any incidental or consequential damages, including, without limitation, damages or other costs resulting from labor charges, delays, vandalism, negligence,
damage from adverse water conditions or chemicals, or any other circumstances. This warranty shall be invalidated by any abuse, misuse, misapplication or improper installation of the product.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied
warranties that are imposed by law are limited in duration to one year.” This catalog does not create a contract. Nothing contained herein creates a binding obligation, representation or warranty
unless expressly incorporated in the order confirmation, invoice or other written contract between Murray Corporation and a customer of Murray Corporation.
We excel in order turn around time.
WE SHIP FAST!!!!!
We acknowledge all orders with expected ship dates
and meet nearly 100% of our promised ship dates.
We recognize that urgent order/delivery situations
occasionally occur and therefore have implemented an
emergency response system.
We can also accommodate most freight carriers to meet
your needs. We are equipped to process orders through
EDI, email, telephone, fax or mail. In addition to your
customers, our largest admirer will be your finance
manager praising the beneficial effect we have on your
inventory turns ratio.
If you have a current or new order that requires
special attention or a bit of that old-fashioned TLC, our
customer service representatives or someone in our
sales department will be happy to help you. Call us at
410-771-0380 ext. 225.